FREQUENTLY ASKEDQUESTIONS.

Most in-stock parts ship same or next business day from our warehouse or directly from the manufacturer. Standard delivery runs 3–7 business days depending on your location and the brand's warehouse. Larger freight items — bumpers, racks, suspension crates — are quoted at checkout and typically arrive in 7–14 business days. You'll get a tracking number the moment your order leaves the dock.

No drama here — start a return within 30 days of delivery and we'll get you sorted. Parts need to be new, uninstalled, and in original packaging. Email sales@graveyard4x4.com or call (801) 769-6929 with your order number and we'll send a return authorization. Returns without an RA can't be accepted, and special-order or electrical items may be excluded per manufacturer policy.

Every order confirmation email includes a tracking link that's live as soon as your part ships. Log into your account anytime to see order history and live status, or just call us at (801) 769-6929 — a real person in Syracuse will look it up while you're on the phone. If a part is backordered with the manufacturer, we'll reach out proactively with a realistic ETA.

Once your return lands and passes inspection, refunds go back to your original payment method within 5–10 business days. Original shipping is non-refundable, and freight items may carry a manufacturer restocking fee — we'll always tell you the exact number before you commit to the return. Warranty items are handled through the manufacturer with our help at no charge.

Absolutely — we proudly support active duty, veterans, and first responders. Mention it when you call, or email a copy of your ID or DD214 to sales@graveyard4x4.com before ordering and we'll apply the discount to your account. Some brands are excluded at the manufacturer's request, but we'll always get you the best deal we're allowed to give.

Yes — we're a working install shop, not just a reseller. Every part we sell comes with free phone support from the same crew that bolts these on daily. Local to Utah? Schedule your install at our Syracuse facility. Buying from out of state? We'll walk your mechanic through fitment, torque specs, and common gotchas for your exact platform — Raptor, TRD, Wrangler, and everything between.